Returns & Exchanges
At Pike Nursery, we stand behind the quality of our plants and garden essentials with a 100% satisfaction guarantee. If your purchase does not meet your expectations, you can return it within 30 days for a full refund or exchange with a valid proof of purchase.
Gather Documentation
Locate your original register receipt or order confirmation email to ensure a smooth processing of your refund or store credit.
Prepare the Item
Ensure plants are adequately watered and hard goods are in their original packaging; items must be in sellable condition to qualify for a return.
Visit a Location
Bring your items and proof of purchase to the customer service desk at any Pike Nursery location to speak with one of our garden experts.
Receive Your Refund
Once approved, your refund will be issued to the original form of payment, or we can provide an immediate exchange for a replacement product.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing